.png)
Who are we?
Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code – no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world.
We’re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including Mubadala, E& and Shorooq we have just secured a $30 million investment to drive our next phase of growth - this makes our total raised capital $72 million! This marks one of the largest start up investment rounds in the Middle East — and this is just the beginning. Over the past year, we’ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!
This is more than a job, this is a mission to transform qlub and power its growth, we’re building high-performing, diverse teams—and that’s where you come in!
The role?
As a Senior Product Manager for our customer vertical, you will manage and organize the execution of the development and enhancement of critical customer facing products including checkout experience and conversion rate optimization. You will collaborate closely with our development team and our third party providers to ensure our products not only meet but exceed industry standards and regulatory requirements. You'll be responsible for:
Designing and managing the roadmap for payment products, ensuring alignment with business goals and compliance standards;
Gather and prioritize product requirements based on customer feedback, data insights, market trends, and business objectives
Define and maintain a clear product roadmap with buy-in from key stakeholders
Collaborate with UX/UI designers to ensure seamless, intuitive user experiences
Executing on the product roadmap by running the product development lifecycle through SCRUM method that runs on a weekly/bi-weekly basis;
Define, track, and analyze key product metrics to inform decisions and drive continuous improvement
Advocate for the customer by ensuring their voice is integrated into every stage of product development
Partner with marketing and customer support teams to drive adoption, engagement, and satisfaction
Validating new ideas for existing or new product features;
Conduct market and competitor analysis to inform product strategy and differentiation
Leading cross-functional teams to drive product development from conception through launch, iterating based on feedback and data insights;
Implementing best practices in payment & checkout experience, leveraging the latest technology to safeguard our transactions and payment operations;
Developing and refining metrics to measure the effectiveness of payment products and payment acceptance performance, ensuring optimal performance and user satisfaction;
Collaborating with the BI team to leverage data and product analytics for continuous improvement;
What are we looking for?
Proven track record of shipping successful digital products (web and/or mobile).
Strong understanding of UX principles and customer journey mapping.
Excellent analytical, problem-solving, and decision-making skills.
Ability to translate customer needs into clear product requirements.
Experience working with cross-functional teams in an Agile environment.
Strong communication and stakeholder management skills.
Fluency in English is a must;
An entrepreneurial mindset with the passion to make an impact in a fast-growing start-up;
Deep understanding of android and iOS, app releases;
Experience conducting A/B tests and user research
Preferred Qualifications
Experience in food-tech or e-commerce
Familiarity with tools like Jira, confluence, Figma, google analytics
Technical background or strong understanding of software development
Why join qlub?
Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization;
Drive growth and tailoring of fast-evolving new products and features;
Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
Sounds like you? Are you excited by this opportunity? If so, “Apply now